Complaints handling procedure
How to make a complaint
Our Complaints Handling Procedure explains how we will handle a complaint and the likely timescale. This leaflet describes our complaints procedure and how to make a complaint. It also tells you about how we will handle your complaint and what you can expect from us.
Our complaints information is also published after each Council meeting and in our Annual Report.
Complaints procedure
Download Complaints procedure PDF
Annual complaints performance reports
In the year 1 April 2020 to 31 March 2021 we did not receive any complaints under our complaints handling procedure.
In the year 1 April 2021 to 31 March 2022 we did not receive any complaints under our complaints handling procedure.
In the year 1 April 2022 to 31 March 2023 we did not receive any complaints under our complaints handling procedure.