Complaints handling procedure

Annual complaints performance report 

In the year 1 April 2020 to 31 March 2021 we did not receive any complaints under our complaints handling procedure.


How to make a complaint

Our Complaints Handling Procedure explains how we will handle a complaint and the likely timescale. This leaflet describes our complaints procedure and how to make a complaint. It also tells you about how we will handle your complaint and what you can expect from us.

Our complaints information is also published after each Council meeting and in our Annual Report

Scottish Sentencing Council Complaints Handling Procedure